Information Webinar – The First Year MSP
There are many challenges – and a thousand questions – that need to be addressed when you start a new business. If your business it
The One Thing for 2025 – Karl’s 16th Annual State of the Nation Address for SMB IT
Karl’s 16th Annual State of the Nation Address for SMB IT. Our theme for 2025 is The One Thing. We’ll look at the one thing you need to do to thrive in the new year. And we’ll give some tips on how to focus on the most important things you need to pay attention to going forward.
An Introduction to Artificial Intelligence for Small Business
Educate Your Clients about Artificial Intelligence, both the opportunities and the challenges.
“Steal” this presentation – PowerPoint Slides Included for IT professionals.
Measuring Success – The Unpopular Truth about KPIs, SLAs, and SMB IT
We all love to measure things. And we’re eager to learn the “industry standards” for successful businesses so we can see how we stack up. But we can also get carried away by measuring too much, measuring the wrong things, and changing implementing changes when we don’t actually understand the implications of what we’re measuring.
Karl’s 15th Annual State of the Nation Address for SMB IT
Last year we focused on the post-pandemic reboot. This year, we look ahead to more than 2024: We look ahead to the rest of the decade. In particular, we’ll focus on the challenges and opportunities in the years ahead.
Finding and Keeping Great Employees – SOPs for defining jobs, finding candidates, interviewing, and hiring
This is the second of two webinars on Finding and Keeping Great Employees for 2023 and beyond. The first webinar is recorded and you can
Finding and Keeping Great Employees – 2023
I asked Kara, my Community Manager, what the most-requested content is for the Small Biz Thoughts Technology Community (smallbizthoughts.org). She didn’t pause a second: Finding
Introducing IT Service Provider University – January 2022
Visit Now: https://itspu.com/
The Seven Stages of Wealth and the Economy
Recorded Webinar – With Handouts Join my monthly Relax Focus Succeed newsletter! Karl W. PalachukAuthor: Relax Focus Succeed: Balance Your Personal and Professional Lives and
Karl’s End-of-Year Checklist for IT Consultants
Recorded Webinar